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The PSC's Role

The Florida Public Service Commission is committed to making sure that Florida's consumers receive some of their most essential services — electric, natural gas, telephone, water, and wastewater — in a safe, reasonable, and reliable manner. In doing so, the PSC exercises regulatory authority over utilities in one or more of three key areas: rate base/economic regulation; competitive market oversight; and monitoring of safety, reliability, and service.
For more information on the services the Public Service Commission does and does not regulate, go to our brochure entitled When to Call the PSC .
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Public Records

The Florida Public Service Commission recognizes the importance of privacy to our Web site visitors. Subject to certain statutory exceptions, most documents and records maintained by the Commission and the State of Florida, including but not limited to electronic data, are public records under Florida law. Information submitted through this Web site may be subject to disclosure pursuant to a public records request.



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Consumer Corner

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Current Consumer Newsletter

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Consumer Newsletter Archive

Lifeline Assistance

Home Energy Assistance

  • Low-income households in Florida can get help paying energy bills through the Low-Income Home Energy Assistance Program (LIHEAP). To find out about qualifications, residents should contact their county's local LIHEAP agency, or by calling the state's information line at 2-1-1.

    Emergency Home Energy Assistance for the Elderly (EHEAP), is a program which provides assistance for home-energy emergencies to qualified, low-income households with at least one person 60 years of age or older. To find out about qualifications, residents should contact their county's local EHEAP agency, or by calling 1-800-963-5337.

Energy Efficiency Initiatives

Renewable Energy Activities

Florida Disaster Recovery Fund

Volunteer Florida
For further information on making a donation to the Florida Disaster Recovery Fund click the following site: www.flahurricanefund.org

Florida Discount Drug Card

External Sites of Interest

Regulated Industries

Florida Office of Public Counsel