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NEWS RELEASE


02/26/2010 Contact: 850-413-6482

PSC Chairman Nancy Argenziano To Answer Consumer Calls


TALLAHASSEE — Florida Public Service Commission (PSC) Chairman Nancy Argenziano will be “on call” after the PSC’s scheduled Agenda Conference and Internal Affairs Meeting, Tuesday, March 2, answering consumer calls on the Commission’s toll-free complaint line.

Consumers calling the PSC’s 800 number may reach Chairman Argenziano or one of the other PSC Commissioners fielding calls in the call center to kick off the PSC’s new consumer outreach campaign.

“The PSC provides excellent service to consumers, and I look forward to joining our staff as we listen to consumers and respond to their needs,” Chairman Argenziano said.  “The upcoming week of March 7 is also National Consumer Protection Week, giving us the perfect opportunity to recognize all those who are dedicated year-round to protecting consumers and assisting them with their utility concerns.”

To reach the PSC, consumers can use a toll-free number, 1-800-342-3552, a toll-free fax number, 1-800-511-0809, an e-mail address, contact@psc.state.fl.us, or a Web site complaint form (http://www.floridapsc.com/ConsumerAssistance/ComplaintForm).

The event is scheduled for the following time and location:

Tuesday, March 2, 2010
Following the PSC Agenda Conference and Internal Affairs Meeting
Betty Easley Conference Center
PSC Call Center (Room 171)
4075 Esplanade Way
Tallahassee, Florida

The PSC is committed to making sure that Florida"s consumers receive their electric, natural gas, telephone, water, and wastewater services in a safe, affordable, and reliable manner. The PSC exercises regulatory authority over utilities in the areas of rate base/economic regulation; competitive market oversight; and monitoring of safety, reliability, and service.

For additional information, visit www.floridapsc.com.



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