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Here you will find a number of informational videos on important issues concerning
your utility services. For example, learn how to make sure your telephone bill is
completely accurate, as well as how to use your energy and water services wisely.
videos require Real Network's free
Chairman Edgar's Interview with the Florida Channel
The Chairman of the Florida Public Service Commission provides an overview of the
PSC, talks a little about her background, the role of Commissioners and touches
on some of the agency's objectives.
Utility Problems? Call the PSC (Part I)
Problems with your electric, natural gas, telephone, water or
wastewater services? Call the Florida Public Service Commission.
Utility Problems? Call the PSC (Part II)
The Florida Public Service Commission can assist you with questions
or complaints regarding your utility services.
Conserving Water and Energy
Learn how to save money and protect Florida's environment by conserving
our precious resources.
Call Before You Dig
A free call can keep you from disrupting essential electric, natural
gas and other services. It could also save your life!
Navigating Your Phone Bill (Part I)
Do you sometimes feel a little lost when trying to figure out
your telephone bill? The Florida Public Service Commission can help show you the
Navigating Your Phone Bill ( Part II)
Telephone bills can be pretty confusing. Fortunately, the Florida
Public Service Commission can help clear up some of the confusion.
Fight Back Against Slamming
Don't let anyone change your telephone service without your permission.
Fight Back Against Cramming
If there are charges for services or memberships on your telephone
bill that you didn't request, you may have been "crammed."
Understanding Area Code Changes
Find out how new technology, as well as increased competition
in the telephone industry, have made area code changes necessary in Florida.
Public Pay Phone Pricing
Public pay phone pricing is no longer regulated by the Florida
Public Service Commission, but prices should be clearly marked nevertheless.
We Need Your Help
Report pay phones that do not operate properly to the Florida
Public Service Commission, and call for a free checklist.
Choosing the Right Calling Plan
With so many choices out there, be sure of what is really being
offered before making a decision.
Confused about all of the new choices and terminology in the telecommunications
marketplace? The Florida Public Service Commission can help.
Selecting Long Distance
Know your rights and choose a long distance carrier carefully.
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