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Special Services and
Telephone Equipment for Deaf, Hard of Hearing, Deaf/Blind and Speech
Impaired
Florida
Citizens |
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Florida Telecommunications Relay,
Inc. (FTRI) is a
statewide not-for-profit organization that administers the Specialized
Telecommunications Equipment Distribution Program for citizens of Florida who
are Deaf, Hard of Hearing, Deaf/Blind and Speech
Impaired.
The
Florida Legislature passed the Telecommunications
Access System Act (TASA)
in 1991. One purpose of TASA (F.S. 427) is to provide access terminals required for basic
telecommunications services for hearing impaired, speech impaired and dual
sensory impaired persons, in the most cost effective way.
The specialized telephone equipment and
ring signaling devices provided through this program are loaned to all qualified
permanent residents of Florida for as long as they need it, at no
charge.
FTRI CUSTOMER
SERVICE
FTRI is committed to making sure
all clients receive excellent
service. If you have a concern or
comment about any service
you receive from FTRI or any of its affiliations,
please call the
central office at 1-800-222-3448 (Voice) or
1-888-447-5620
(TTY), Monday – Friday, 8:30 a.m. – 5:00 p.m.,
Eastern time.
www.ftri.org
You can
write to FTRI at:
Florida Telecommunications
Relay, Inc.
1820 East Park Avenue
Suite 101
Tallahassee, FL 32301
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