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Public Service Commission


03/07/2016 Contact: 850-413-6482

PSC Chairman Julie Brown Kicks Off National Consumer Protection Week

TALLAHASSEE — Kicking Off National Consumer Protection Week today, Florida Public Service Commission (PSC) Chairman Julie Brown pledged with America’s Second Harvest of the Big Bend’s Interim CEO Jim Croteau to continue fighting hunger and fostering Lifeline Assistance for consumers needing food and phone service.

Joining Chairman Brown and Croteau were Mayor Pro Tem Nancy Miller, City of Tallahassee, and Katrina Rolle, President/CEO, United Way of the Big Bend.  They also stressed the ongoing need for low-income residents to have food and phone service.  The federal Lifeline Assistance program helps eligible Floridians reduce their monthly phone bill and stay connected to job opportunities, as well as to businesses and community services.

 “The PSC appreciates the Second Harvest distributing information about Lifeline Assistance to help their clients receive phone service. It’s a basic necessity that still remains a luxury for many individuals,” said PSC Chairman Julie Brown.  “The PSC is also proud to support the Second Harvest in its fight against hunger and helping the men, women, and children of the Big Bend get the food they need.”

“Our mission is to feed the hungry in the Big Bend through our network of partner agencies,” said Croteau.  “We welcome the PSC’s participation as we fight hunger and feed hope and look forward to fostering the PSC’s message about the Lifeline Assistance program among our various networks.”

During the 18th Annual NCPW, March 6-12, PSC staff will also make presentations to consumers in Jacksonville, Tampa, St. Petersburg, and Panama City, showing them how to save money through energy and water conservation and how to sign up for the Lifeline Assistance telephone discount program, if they qualify.

National Consumer Protection Week (NCPW) is a coordinated campaign that encourages consumers nationwide to take full advantage of their consumer rights and make better-informed decisions.  Visit the NCPW website at

About America’s Second Harvest of the Big Bend
Second Harvest of the Big Bend’s mission is to feed the hungry in 11 counties through its network of partner agencies, and to educate and engage the community in the fight against hunger.   Established in 1982 as the Food Bank of Tallahassee, the agency began by picking up prepared and perishable foods at local restaurants and grocery stores (“food rescue”).   In 1986  they  joined America's Second Harvest – the Nation’s Food Bank Network, now called Feeding America, enabling them  to obtain and distribute non-perishable donations. Feeding America--the network of 203 food banks in the country that each have a defined service area--solicits donations from national manufacturers and companies, such as Kellogg’s, ConAgra, and Kraft, but also works on national public awareness and advocacy issues.  For more information, visit

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Follow the PSC on Twitter, @floridapsc.