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Public Service Commission


10/10/2017 Contact: 850-413-6482

PSC Invites Utility Customer Comment about Hurricane Response

TALLAHASSEE — The Florida Public Service Commission (PSC) invites utility customers to provide comments on Florida electric utilities’ hurricane preparedness and restoration actions.  Beginning today, customers can click on a link easily located on the PSC’s homepage,, and submit their comments.

“We want to hear from customers about their power restoration time and how utility information was provided to them before, during, and after the storm,” said PSC Chairman Julie Brown.  “Your comments will be extremely valuable as part of the Commission’s review of utility hurricane preparedness and restoration actions.”

The PSC recently set its action plan to review utilities hurricane preparedness and restoration actions.  The review will explore the potential to further minimize infrastructure damage that results in outages.  A generic docket was established to collect and analyze forensic data on the utilities’ transmission and distribution facilities to discern the type and cause of damage.

This extensive data collection and detailed analysis will include a workshop on hurricane preparedness with input from all electric utilities and stakeholders, including comments submitted by customers. Upon the conclusion of data collection and analysis, and consideration of public comment, the Commission will consider options for immediate action.

For additional information, visit

Follow the PSC on Twitter, @floridapsc.