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Public Service Commission


12/18/2014 Contact: 850-413-6482

Florida PSC Reduces FPL Non-Standard Meter Customer Charge

TALLAHASSEE — The Florida Public Service Commission (PSC) today approved a revised Non-Standard Meter Rider (NSMR) tariff for Florida Power & Light Company (FPL) that reduces the customer enrollment fee. The new tariff affects FPL customers declining smart meter installation.

While smart meters reduce meter and billing costs, reduce billing errors, and help the utility quickly identify service issues, some FPL customers want to keep their ‘non-communicating’ meters. The fee to cover the additional costs associated with having a meter that’s different from the standard meter is addressed in the new NSMR tariff.

Last year, the PSC denied FPL’s original NSMR tariff, directing FPL to refile its tariff with recommended customer enrollment fee and monthly surcharge adjustments.  The PSC’s Order was protested, and a technical hearing was held in September. Today’s approved $89 customer enrollment fee and $13 monthly surcharge resulted from further analysis of the tariff. 

FPL customers who paid the original $95 enrollment fee will receive a bill credit within 45 days after the PSC’s Order is issued. The PSC also directed FPL to file a revised NSMR tariff within 10 days for administrative approval.

FPL requested the NSMR tariff as an alternative for the estimated 12,000 customers expected to request a non-communicating meter. Since September 2009, FPL has installed more than 4.5 million smart meters for its residential and small business customers. Smart meters are equipped with a two-way radio transmitter to relay customer usage information and can be read remotely. Customers can view their energy consumption online by month, day, or hour.

By statute, the PSC’s jurisdiction over smart meters is limited to meter cost recovery and ensuring accuracy of the meters the utility owns and maintains.

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